Documentation article
Automation Builder Reference
How triggers, conditions, and timing usually work.
Automation Builder Reference
Automations work differently from one-off campaigns because they depend on triggers and rules.
Main parts of the screen
- Automation name and status
- Trigger selector
- Condition builder
- Delay or timing controls
- Email or action steps
What the controls do
- Trigger: decides what starts the automation.
- Condition: narrows who should continue through the flow.
- Delay: waits a set period before the next step.
- Pause: stops new entries without deleting the automation.