Support

Support

Support and troubleshooting

FlowPress includes tools that help the user troubleshoot before opening a support request, including Waiting to Send, Sent Emails, Email Results, publishing logs, and Health Check.

Check these areas first

  1. Settings for sender name, sender email, and preferences page URL
  2. Forms and subscriber capture if the issue begins at signup
  3. Waiting to Send and Sent Emails for delivery progress
  4. Templates and Email Results if the issue is content or reporting related
  5. Content, Publishing Settings, and Publishing Log for Subscriber Updates
  6. Help & Status for queue, cron, and environment checks

Useful pages on this site

  • Download for the latest package
  • Setup Guide for first-time configuration
  • Docs for page-by-page product help
  • Feedback Hub for feature requests, bugs, support, and roadmap items
  • Support Policy for what support covers