Documentation article

Automations

What the Automations area is for and how trigger-based sending works.

Automations

Automations are for repeatable workflows that run from a trigger or condition instead of a one-off manual send.

What the page usually contains

  • Automation list table
  • Status filters
  • Create automation button
  • Trigger and condition settings

Buttons and controls

  • Add automation: starts a new automation.
  • Pause: stops new entries without deleting the automation.
  • Edit: changes trigger, timing, content, or audience logic.