Documentation article
Diagnostics and Troubleshooting
Where to start when something is not working.
Diagnostics and Troubleshooting
Help & Status should be the first stop when diagnosing a FlowPress issue.
Check these first
- Sender email details
- Test email delivery
- Queue pending and failed counts
- Cron task scheduling
- Template placeholder validation
- Manage Preferences URL
- WooCommerce activation status for store-specific tools
Common causes
- WordPress mail not configured properly
- WP-Cron not running reliably
- A missing preferences page URL
- A shortcode placed on the wrong page
- WooCommerce inactive when store workflows are expected