Documentation article

Help & Status

Help & Status is the support-oriented area of FlowPress. It gives users diagnostics and maintenance tools before they contact support.

Help & Status

Help & Status is the support-oriented area of FlowPress. It gives users diagnostics and maintenance tools before they contact support.

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What this area is for

  • Run checks before assuming FlowPress is broken
  • Find the screens most useful during troubleshooting
  • Support store owners who want to self-diagnose common issues

Typical actions

  1. Open Health Check when campaigns, forms, or queues do not behave as expected
  2. Open Advanced Tools if a maintenance or repair task is needed

Best practice

  • Link to this area prominently from your public support docs