Queue and Send Status Reference

The sending queue often uses a set of status labels that can confuse new users.

Common statuses

• Queued: waiting to be processed.
• Processing: currently being handled.
• Sent: completed successfully.
• Failed: the send did not complete.
• Cancelled: removed from the queue before sending.

What to do next

If items remain queued for too long, check cron activity, sending settings, and Health Check.